Escape from "Mall Ads" Dependence: Tactics for Maximizing Incremental ROAS Using PMAX
"Saturation of mall ads" that many EC operators face. While search ads (RPP and Item Match) in Rakuten and Yahoo! Shopping can approach groups with high purchasing motivation, soaring CPC due to intensified competition and decline in "incremental effect" due to excessive exposure to existing customers are challenges. In this article, we explain tactics to achieve both true acquisition of new customers and maximization of ROAS by strategically utilizing Google Ads' "PMAX (Performance Max Campaign)" and optimizing external inflow to your own EC and mall stores.
Table of Contents (Click to Expand)
1. Limits of Mall Ads and Necessity of PMAX
Mall ads tend to be a "scramble for the pie" competing for users who already visit the mall with purchasing motivation. What is important here is the concept of "Incremental ROAS (Incremental Return on Ad Spend)". It is necessary to exclude users who would have purchased even without advertising, and evaluate sales generated for the first time by advertising.
PMAX is distributed across all Google assets, including Google Search, YouTube, Display, Gmail, and Maps. It is possible to approach potential layers outside the mall and efficiently guide "unknown customers" who cannot be reached within the mall. By maximizing attribution analysis by machine learning, you can break away from evaluation biased towards last click.
2. PMAX Settings to Maximize Incremental ROAS
The key to achieving results with PMAX is "supply of correct data" to machine learning. In particular, by enabling settings that emphasize "acquisition of new customers", excessive retargeting to existing customers can be suppressed, and pure incremental sales can be maximized.
- Utilization of New Customer Acquisition Goals: In the management screen of Google Ads, assign a high LTV (Life Time Value) to acquisition of new users and optimize the algorithm.
- Subdivision of Asset Groups: Optimize creatives for each target audience and product category to enhance affinity with user search intent.
- Utilization of Audience Signals: Supply customer lists and segments with strong purchasing intent to accelerate learning speed.
Take Your EC Business to the Next Stage
From PMAX introduction to feed optimization and visualization of incremental effects, professional consultants will support you.
Get a Free Strategy ConsultationSummary
Excessive dependence on mall ads carries the risk of creating a growth ceiling yourself. By utilizing Google PMAX and taking an approach conscious of "incremental (increase)" to the vast user layer outside the mall, it is possible to soundly raise the profitability of the entire EC business. Let's introduce the polishing of GMC feed and the operation framework specialized in acquiring new customers right now.
Published: 2026-01-15 / Author: Osamu Yasuda
References
- [1] Google Ads Help: About Performance Max campaigns
- [2] Incremental Lift Measurement in Digital Advertising Best Practices
- [3] Data-Driven Marketing: The 15 Metrics Everyone in Marketing Should Know

